Cove is developed by Humane Engineering, which is a limited company based in London, England. We run this website (cove-app.com) and its subdomains. We also use third party services to publish work, keep in touch with people and understand how we can do those things better. Many of those services collect some data about people who are interested in Humane Engineering.
Here you can find out what those services are, how we use them and how we store the information they collect. If you’ve got any questions, or want to know more about data we might have collected about you, email firstname.lastname@example.org
Data used by the Cove website
Terms & conditions of use for Cove (iOS app)
We track visitors to the Cove website using analytics provided by Squarespace, which logs a visitor’s activity on our website: we then use this to work out how we can improve the site. We store the data collected indefinitely, so we can see how use of our website changes over time. You can read more about the information Squarespace collects on their website here. We also run our website on servers owned by Squarespace.
We use Mailchimp for sending newsletters. Besides storing subscribers' email addresses, Mailchimp tracks whether an email has bounced from a recipient or been marked as spam. We’ll keep this information indefinitely, unless a recipient unsubscribes from a mailing list.
The Cove app has been designed to help you capture your mood or express how you feel by making music and storing it in a personal journal.
By downloading the app you agree to the terms and conditions set out in this document which will bind you.
The app should only be installed on a device that uses an operating system which is approved by your phone’s manufacturer. You should also ensure that if you are not the owner of the device you intend to use this app on, you have obtained permission from the owner of the phone. If you use the app, we shall assume you have the appropriate permission.
Data used by the Cove app
What information does Cove collect and use?
All of the information that you enter yourself - such as a journal entry - is visible in the app. We cannot see this information, and we do not collect it.
As you use the app, we do collect some analytical data on certain things about your usage. This information is completely anonymous. This anonymised data includes information on your device type and model; OS version; and information on how you use Cove including session length and frequency of use across the app. No personal data, text, or audio is recorded. We have no plans to sell any of the noted data. This information is used by Humane Engineering - the makers of Cove - for internal testing and research purposes to improve Cove.
We use Firebase to collect this anonymised data.
What happens to my information?
The personal information you put into the app is only stored on your device.
What Cove doesn’t do:
– Recommend or advise you to do or change anything relating to your health.
– Spot health problems or make calculations based on the information you enter.
– Provide a communications channel with anyone in the case of a crisis.
– Send anyone an alerts or alarms. So, do not rely on it to inform anyone if you’re not feeling well.
What if I decide I don’t want to use the app anymore?
You are free to stop using Cove at anytime.
What if I don’t want my data to be stored on my phone?
The data you enter into Cove is owned by you. You are able to delete your data from your phone at any time, but this will mean you will no longer be able to use that data. If you choose to delete your data - and have not shared or exported any data - you will lose access to the music and journal entries you have created. If you wish to delete the data or the app entirely, you should consider sharing/exporting your music and journal entries first. We cannot be held accountable for any loss of data if you choose to delete the app.
What happens to my information after I stop using the app?
Your information (including any personal details) will be stored on your device until you delete that information or delete the app.
What if I have questions or concerns about how the app is using my information?
Your use of the app
You agree that the app is for domestic and private use only and you will not use the app for any commercial, business or resale purposes.
You also agree that when using the app you will comply with all applicable laws and these terms. In particular, but without limitation, you will not use the app in any way which does or may be contrary to any applicable law. Neither will you attempt to use the app for any purpose which is not its intended purpose.
You must not:
Make copies of the app, alter, modify disassemble, reverse-engineer or create any derivative works based on the app or any part of it; infringe any rights in relation to copyright and/or trademarks;
not collect or harvest any information from any service or our systems or attempt to decipher any transmissions to or from the app.
The app is provided on an “as is” basis for domestic and private use. Your use of the app is at your own risk. To the maximum extent permitted by law, we:
Disclaims all liability whatsoever, whether arising in contract, tort (including negligence) or otherwise in relation to the app; and
All implied warranties, terms and conditions relating to the app (whether implied by statute, common law or otherwise), as between us and you, are hereby excluded
In particular, we accept no responsibility for:
A. any technical failure of the internet and/or the app resulting in you being unable to use the app as intended or at all; or
B. any damage or injury to you or your equipment as a result of or relating to your use
of the app; or
C. your information stored within the app becoming lost, stolen, intercepted or corrupted.
We do not accept liability for any loss or damage caused by using this app whether foreseen or otherwise, including but not limited to these types of loss or damage:
A. losses incurred before use of this app;
B. business losses;
C. loss resulting from your failure to adhere to these terms; and/or
D. those caused by a third party.
Your statutory rights are not affected.
Other useful Information
Cove has been designed for and is intended to be used only by people who live in England and any dispute relating to Cove or your use of it shall be governed in accordance with the laws of England and the exclusive jurisdiction of the Courts of England and Wales.
We reserve the right to update these terms from time to time to reflect changes in the law, or changes to the app as a result of new functionality. We also reserve the right to withdraw the app at any time and without notice.
All rights are reserved in relation to any copyright or trademark material contained in or available through Cove including, but not limited to text, music, sound, photographs, graphics and video, source code, and other material (the “Material”). You must not copy, publish, store, transmit, commercially exploit, or use the Material in any way without our prior written consent.
We may transfer our rights and obligations under these terms to another organization at any time but this shall not affect your rights and obligations.